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Contact us

Ask a question, leave a comment or simply get in touch. Find our FAQs below to answer the most commonly asked questions.

Have a question or feedback?

We'd love to hear from you.

Get in touch

General enquiries

If you’d like to talk to one of our new home advisors, please call 1300 786 773.

Mon-Fri: 8am - 6pm

Sat-Sun: 9am - 5pm

Customer Care

Our Customer Care team is here to help you on your new home build journey.

If you would like further support with issue resolution please contact us on customercare@metricon.com.au.

Where to find us


Victoria

501 Blackburn Rd

Mt Waverley VIC 3149

(03) 9915 5555

Weekdays: 8:30am - 5:00pm


Queensland

209 Robina Town Centre Dr

Robina QLD 4226

(07) 5501 7200

Weekdays: 8:30am - 5:00pm


New South Wales

Level 4, Building E, 32 Lexington Drive

Baulkham Hills NSW 2153

(02) 8887 9000

Weekdays: 8:30am - 5:00pm


South Australia

162 Greenhill Road

Parkside SA 5063

(08) 8228 7400

Weekdays: 8:30am - 5:00pm

Your information is collected by Metricon Homes Pty Ltd (Metricon) and will be used and held in accordance with our Privacy Policy. Information you provide will be used for the purpose of assisting your inquiry. If you do not provide this information, we may not be able to help with your inquiry. To access or change your information, please contact us using the details set out in our Privacy Policy.

Find a display home

Learn more information about our display homes by following the link below.

Our display home locations

Where we build

Find out which suburbs and locations we build in across Australia.

Our build locations

The building process

Learn more about Metricon's five stage building process.

Read on

Frequently asked questions

Where can I find information about pricing?

If you’ve fallen in love with one of Metricon’s designs and want to learn more about pricing, please call us on 1300 786 773 or complete the enquiry form above. We’ll be able to give you a more accurate quote after working through your build requirements and where you want to build.

What framing do you use to build your homes?

Metricon builds all our homes with timber frames. In select build regions and circumstances, our New South Wales and Queensland teams will look at steel frames. Please note, our slabs are always concrete, and we do not offer builds on stumps.

How much should we expect to spend on site costs?

Site costs vary depending on the site. Costs can include – but are not limited to – soil type, site cut, slab requirements, traffic management and the ‘fall’ across the site. To get an idea of approximate site costs, get in touch with us to organise a site assessment with our sales team.

Do you assist with financing?

We work alongside finance partners who can provide a complimentary, no-obligation financial assessment, to assist with purchasing your new Metricon home. Normal lending and credit criteria apply.

Do you handle the demolition of our existing home?

Metricon does not demolish your existing home. We are happy to recommend a reputable company so that you can arrange for the demolition of your old home.

Can I turn any of your homes into a split-level home?

Not all our floorplans are suitable for split-level living, however we do have a several homes that are perfect for sloping blocks.

Can I alter your floorplans to suit my needs?

As a volume home builder, we have a dedicated team who have designed a wide range of floorplans to offer something for everyone. While some variations may be considered, not every request can be met. For more information about possible alterations, please call us on 1300 786 773 to get in touch with a specialist in your area.